Privacy & Security Policy
Trimworks understands the importance of protecting its customer’s personal and financial information and we assure you that we will always handle your information securely and carefully.
Trimworks complies with all applicable Australian privacy laws and all our staff are aware of their obligations. By providing your personal information to us and by using our website, you consent to the collection of your personal information by Trimworks and its use and disclosure in accordance with this Privacy Policy.
As part of our service we may collect certain types of personal information from you. Personal information is any information that can be used to identify you and may include details such as name, address, delivery address, telephone numbers (including your mobile phone number) and email address. We also collect transaction details relating to your purchases from us, any preferences you select as well as other personal information you disclose to us in communications between us and you. In some instances we may collect personal information about you from someone else. For example, someone may give us your name and address for delivery purposes. If you provide us with personal information of another individual you agree to take reasonable steps to ensure that the individual is made aware of the matters set out in this Privacy Policy.
Trimworks will not pass on your personal information to a third party unless it is required as part of our service to you such as distribution channels, financial institutions and IT services. Trimworks does not sell or trade your personal information gathered online with third parties for their marketing purposes without your consent. We may however pass on personal information to a regulatory authority or law enforcement agencies in relation to a suspected breach of any law.
At Trimworks we take all reasonable steps to maintain the security and integrity of your personal information and to protect your personal information from misuse, interference and loss and unauthorised access, modification or disclosure. Protecting your personal and order information is a priority at Trimworks and we take all reasonable measures to do so. As such we use Secure Sockets Layer (SSL) technology – Our On-line Ordering system is the industry standard for encryption technology – to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to www.trimworks.com.au. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions. However, we suggest that you take appropriate security precautions when you access the internet via public WI-FI networks or shared computers.
Sometimes our website may contain a link to third party websites. Trimworks is not responsible for the content or material contained in, or obtained through, any third party website or for the privacy practices of the third party website. We suggest that you review the privacy policy of each website or mobile site that you visit.
At Trimworks we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or if you do not want your information used to enhance your shopping experience, please let us know by notifying us in writing or clicking on the unsubscribe link at the bottom of any of our communications. Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs, the information will be retained in a form that does not allow you to be identified from that information.
This is our current Privacy Policy outlining our personal information management practices. This Privacy Policy replaces any other privacy policy published by us to date. We may vary this policy at any time. If any changes to these policies occur, we will notify our customers by updating this section of our website. In applying, submitting, registering and using Trimworks services, its website and in purchasing goods from Trimworks, you consent and agree to our collection, use and disclosure of your personal information in accordance with our stated Privacy and Security Policy.